Savvy business people know that manners and courtesy are the oil that smoothes the machinery of business, yet this is often overlooked in employee training, and employees don't always arrive with an optimal level of social skills.
Employees that greet customers by telephone or in person can make or break your business by image they present. Sales representatives without appropriate table manners can lose a sale over lunch.
Within the organization, interdepartmental relations can be shaped, positively or otherwise, by the courtesies exchanged day to day. Promising young employees need a good understanding of business etiquette to move up their career ladders.
I am an experienced etiquette instructor with many years of corporate experience. I am available for lessons as simple as a lunchtime table manners session, or a comprehensive employee training plan. Rates vary by the size and scope of the project. References available. Please contact me for more information.